The privacy, trust, and peace of mind of our users of utmost importance to us. We deeply regret the inconvenience caused to our users by the May 19th email incident and we continue to work tirelessly to address your concerns.

We’d like to reassure you that Rudder does NOT store any vital information like your banking credentials, account numbers, name or social security number which can be exploited.

In order to provide additional peace of mind, we will be offering affected users with a subscription to an Identity Protection service, paid for by us. We are in active discussions with several providers and hope to have the deal finalized in the next few days after which time we will notify affected users with further guidance.

In the mean time, thank you in advance for your continued patience with us.  Once again, we deeply regret any inconvience we may have caused you.

Sincerely,
The Rudder Team