May 2009
3 posts
Identity Theft Protection is On Its Way
Dear Rudder Users,
Just wanted to let you all know that we have secured a deal with LifeLock, an industry leader, to provide an annual subscription of their Identity Theft services to all those affected by May 19th incident, paid for by us.
You should be receiving detailed instructions on how to sign up via the email address you used to sign up for Rudder, by Monday May 25th, 2009.
If you have...
Update to the May 19th Email Issue
The privacy, trust, and peace of mind of our users of utmost importance to us. We deeply regret the inconvenience caused to our users by the May 19th email incident and we continue to work tirelessly to address your concerns.
We’d like to reassure you that Rudder does NOT store any vital information like your banking credentials, account numbers, name or social security number which can be...
Important Update
Urgent Notice to Rudder Users
Today, 732 Rudder users were sent alerts via e-mail, which could have potentially included information like account balances, transactions and bills of different users. This issue was not the result of a data breach, but due to a software issue in our program that generates emails. It is important to know that Rudder has “read only” access to your account balances and...